Customer Relations Representative - State Farm Agent Team Member
Part Time • Henrico - VA
Benefits:
- Bonus based on performance
- Training & development
ROLE DESCRIPTION:
The Insurance Agent Assistant provides administrative, customer service, and sales support. This role helps ensure efficient daily operations, accurate policy processing, and excellent client service by assisting with applications, renewals, and client communications.
RESPONSIBILITIES:
• Schedule appointments and manage agents email
• Maintain client files and update policy information in agency management systems
• Prepare correspondence, reports, and documentation
• Ensure accuracy and compliance with agency guidelines
• Schedule appointments and manage agents email
• Maintain client files and update policy information in agency management systems
• Prepare correspondence, reports, and documentation
• Ensure accuracy and compliance with agency guidelines
• Ensure all documentation meets regulatory and company requirements
• Maintain accurate, organized, and up-to-date standards records
QUALIFICATIONS:
• VA Property & Casualty and VA Life/Health License or willingness to obtain one
• Prior experience in insurance, customer service, or administrative roles
• Familiarity with agency management systems and CRM tools
• Attention to detail and accuracy
• Professional phone and written communication
• Time management and problem-solving abilities
• Prior experience in insurance, customer service, or administrative roles
• Familiarity with agency management systems and CRM tools
• Attention to detail and accuracy
• Professional phone and written communication
• Time management and problem-solving abilities
Compensation: $20.00 - $25.00 per hour
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Patricia Johnson - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Henrico, Virginia .
- Our office is open Mon-Fri 8:30am - 5:00pm.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a proud graduate of Bryant & Stratton College .
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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